Generate written responses to various escrow inquiries regarding insurance, tax or escrow deletion requestsĮscrow research for insurance refunds, loss drafts and real estate tax issues Review and reply to customer service inquires which may require interaction with the borrower or a third party such as an insurance agent, tax office, or fairway loan officer Review and analyze loans upon request on the fics systemThis will entail setting up tax and insurance payees on the system in order to provide an accurate escrow analysisThis will require basic mathematical skills in order to verify the analysis is correct Oversight and monitor servicemac and servicemac to ensure they are following their policies and procedures for the timely and accurate processing of real estate property taxes, hazard insurance, flood insurance, pmi, and escrow analysis processes Researches and disburses real estate tax, homeowners insurance and mortgage insurance in a timely manner The escrow administrator position works on general loan servicing duties which include real estate tax research, escrow analysis and hazard insurance researchAbility to communicate with borrowers, insurance agents or fairway loan officers via written and verbal communication.
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